Dispatcher

TF Energy Solutions is your trusted logistics partner, servicing customers across Canada and the United States. We have built our reputation on strong client relationships, operational excellence, and our ability to deliver consistent, high-quality transportation solutions across LTL, flat deck, and heavy haul services.

We are growing and are currently seeking an experienced Dispatcher to join our team TODAY.

Scope of Role:

The Dispatcher is responsible for the end-to-end management of freight movement, ensuring loads are planned, executed, and delivered efficiently while maximizing equipment utilization and maintaining strong customer relationships. This is a fast-paced, decision-driven role that requires strong operational awareness, communication, and the ability to proactively solve problems as they arise.

What We Offer:

• Competitive compensation
• Comprehensive benefits package
• Stable, growing organization
• Supportive, team-oriented environment
• On-site parking

Key Responsibilities:

• Plan, assign, and dispatch drivers and equipment based on customer requirements, availability, and Hours of Service (HOS)
• Manage freight from pickup through delivery, ensuring service expectations are met
• Source and secure freight through load boards, customer communications, and internal opportunities
• Pre-plan reloads and backhauls to maximize fleet utilization and revenue
• Maintain constant communication with drivers to provide direction, updates, and support
• Communicate directly with customers regarding load status, delays, and service updates
• Monitor shipments in real-time and proactively resolve service or operational issues
• Ensure accurate entry and management of loads within the dispatch system (Axon)
• Work closely with internal teams to ensure loads are completed and ready for billing (PODs, documentation, etc.)
• Build and maintain strong, long-term customer relationships
• Support coordination of occasional oversized or overweight shipments, including basic awareness of routing and permit considerations

What You Bring:

• Minimum 3+ years of dispatch experience in the transportation industry
• Strong understanding of flat deck and LTL operations
• Exposure to over-dimensional freight is considered an asset (not required)
• Experience sourcing freight through load boards and customer networks
• Knowledge of Canadian and U.S. transportation regulations
• Proven ability to manage multiple priorities in a fast-paced environment
• Strong communication and relationship-building skills
• High attention to detail and strong problem-solving ability
• Experience with Axon and Microsoft Office
• Proactive mindset with the ability to anticipate and resolve issues

All applicants must be able to pass a company-paid criminal record check.

TF Energy Solutions is an equal opportunity employer committed to diversity and inclusion in the workplace. Only those selected for an interview will be contacted.

TF Energy Solutions is a member of the TFI International Group of Companies.