IT Hardware Asset Analyst
- Seattle, Washington, United States
- Full-time
- Information Technology
- 1685
We are seeking a motivated IT Hardware Asset Analyst with approximately 1 year of experience to join our IT Operations team. This role is ideal for early-career professionals looking to grow in the IT asset management space by leveraging a combination of technical knowledge, communication skills, and analytical thinking. As an IT Hardware Asset Analyst, you will be responsible for tracking, maintaining, optimizing, and supporting hardware assets throughout their lifecycle. You will help ensure the organization has accurate records of all physical technology assets and assist in optimizing the value of these assets to support the business effectively.
Responsibilities
- General knowledge and understanding of IT hardware, peripherals, and specifications including: desktops, laptops, mobile devices, shared devices, printers, and retail selling devices.
- Analyzes device options to meet the needs of the business, including tech compatibility
- Process customer requests for new device orders, break-fix, or replacements per existing policy and guidance
- Supports accurate device inventory and organization for all devices across multiple locations
- Prioritizes and drives tasks that support program scope, measuring ongoing effectiveness
- Awareness of industry practices, strategies, and processes within retail and technology
- Awareness of technology tool sets
- Behavioral Competencies
- Provides amazing experiences for both internal and external customers by identifying needs and striving to meet them
- Follows through on commitments and obligations and uses company resources wisely
- Understands overall business objectives and priorities and how efforts align
- Remains creative and open to new ideas
- Collaborates, influences, and builds consensus through constructive relationships and effective listening
- Solves problems by incorporating data into decision making
- Focuses on solutions and identifies and removes barriers to problem solving
- Adjusts to changing situations and expectations in a positive way
Requirements
- 1-year Analyst, Financial Analyst, Logistics, or Technician experience
- BA/BS degree or equivalent work experience
- Prior experience with ServiceNow ITSM a plus
- Microsoft Office suite expertise
- Ability to lift 40 lbs.
We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz Limited, visit https://www.linkedin.com/company/confiz/